Order Tracking

The moment your order is placed, we email an order confirmation with a summary and a link to your live order status. Keep that email — it’s the fastest way back to your order at any time. If you don’t see it, check your spam or promotions folder.

Most U.S. orders arrive within 7–10 business days. As soon as your order is on its way, we send a separate shipping email with a tracking number so you can follow it to your door.

Once in a while, a single order arrives in more than one package — each with its own tracking. If part of your order arrives before the rest, the remaining pieces are still on the way at no extra cost.

Delivery estimates aren’t guarantees — carrier delays, weather, and holiday volume happen. If tracking hasn’t updated in several days, or a package is marked delivered but you don’t have it, email us with your order number and we’ll help sort it out.

Email support@onemissioncollection.com with your order number and we’ll track it down for you. For return and refund questions, see our Shipping & Returns page.